It's Not too Late to Register to the Next Agile Business Architect Certification Course on April 7-8

The concept of value needs to be mastered and used by enterprise architects in a customer-driven enterprise, as shown in Figure 1 above. An organization usually provides several value propositions to its different customer segments (or persona) and partners that are delivered by value streams made of several value stages. Value stages have internal stakeholders, external stakeholders, and often the customer as participants. Value stages enable customer journey steps, are enabled by capabilities and are operationalized by processes (level 2 or 3 usually). As for customer journeys, they are not strictly speaking part of business architecture, but still, be very useful to interface with business stakeholders.

 

These value streams/stages cannot be realized out of thin air. An organization must have the ability to achieve a specific purpose, which is to provide value to the triggering stakeholder, in occurrence the customers. This ability is an enabling business capability. Without this capability, the organization cannot provide value to triggering stakeholders (customers). a capability enables a value stage and is operationalized by a business process. It is also owned by one business unit or a division within an organization and used by one or more business units or a division. A capability ordinarily needs to be supported by at least one application, system, or IT service.

 

Practically, value propositions, value streams, and value stages are the ‘Why’ an initiative or a project needs to be done. A Stakeholder is the ‘Whom” that needs to participate to create value. The business process is the “How” an organization can create value. Finally, the business capability is the “What” the organization needs to manage or must do to create value.

 

On top of examining in detail each one of the elements mentioned in Figure 1 above, the EA Principals Agile Business Architecture Courses will show you how an enterprise architect can work in collaboration with the entire planning ecosystem of its organization using the 5 steps to agile strategy execution, as illustrated in Figure 2 below.